Business Systems Architect

Position Type: 12-Month Contract

Work Schedule: Flexible availability across U.S. time zones; Central Time preferred

Key Responsibilities: Play a key technical role in a new ServiceNow implementation, including platform configuration, development, workflow automation, and integrations. Design and implement ServiceNow solutions across modules such as ITSM, CSM, EAM, and CMDB.Establish scalable architecture, integration standards, data flows, and system governance across enterprise applications. Support NetSuite ERP enhancements, workflow improvements, and integrations. Help evaluate and implement future CRM and HRIS solutions. Develop APIs, integrations, and automated workflows to eliminate manual processes and improve data consistency. Partner with Finance, HR, Operations, Commercial, and IT teams to translate business needs into technical solutions. Collaborate with architects, engineers, vendors, and implementation partners to deliver successful system initiatives. Maintain technical documentation, integration inventories, development standards, and change controls. Proactively identify opportunities to improve system performance, efficiency, scalability, and user adoption.

Required Qualifications: 7+ years of experience in enterprise business systems architecture, implementation, development, or integration. Strong hands-on ServiceNow development and administration experience, including platform configuration, workflow automation, and integrations. Experience implementing or enhancing ServiceNow solutions in enterprise environments. Experience supporting and integrating ERP, CRM, HRIS, or other enterprise business applications. Strong understanding of APIs, system integrations, data architecture, and workflow automation. Ability to translate business requirements into scalable, secure technical solutions. Experience collaborating with business stakeholders, technical teams, and external implementation partners. Strong documentation, system governance, troubleshooting, and change management skills. Excellent communication skills with the confidence to lead technical discussions and recommend solutions. Self-directed, proactive approach with the ability to work independently and remain hands-on. Bachelor's degree in Information Systems, Computer Science, Business Technology, or equivalent professional experience. U.S. Citizenship required. Ability to accommodate meetings and collaboration across U.S. time zones.

Preferred Qualifications: Broad ServiceNow experience across multiple modules, including ITSM, CSM, EAM, and CMDB.Experience with NetSuite ERP, including integrations, enhancements, and workflow automation. Experience supporting CRM or HRIS platform evaluations and implementations. Experience establishing enterprise application architecture and governance in growing organizations. Background working in startups, high-growth companies, or evolving IT environments. Familiarity with AI-enabled workflow automation and business process optimization.

Why Join Us? You'll have the opportunity to make an immediate impact on a major ServiceNow implementation while helping shape the future of enterprise business systems. This is a hands-on, individual contributor role with meaningful architectural influence, direct access to technical leadership, and the opportunity to improve how critical business applications work together. You'll join a collaborative, entrepreneurial team that values initiative, practical problem-solving, and innovative technology. Apply TodayIf you're an experienced ServiceNow developer and business systems architect who enjoys building solutions, solving complex integration challenges, and helping organizations scale, we'd love to hear from you! Apply today and help build the next generation of enterprise business systems!

Meet Your Recruiter: Andrea LeeText me about this job - 972-419-1609 Please include your name and Job Title in your Text. Thanks!972-419-1609 ALee@BravoTech.com972-419-1609 ALee@BravoTech.comAbout Santa Clara, CAReady to take the next step in your career? Explore our job opportunities in the vibrant area around Santa Clara, California. Located in the heart of Silicon Valley, this region offers unparalleled growth opportunities in tech, innovation, and beyond. With attractions like Levi's Stadium, the Santa Clara Convention Center, and the nearby California's Great America theme park, there's always something exciting to do. Indulge in the diverse culinary scene, catch a show at the Triton Museum of Art or the historic Santa Clara Theatre, or cheer for the San Francisco 49ers at Levi's Stadium. Discover why Santa Clara is the perfect place to elevate your career and enjoy a rich blend of culture and charm!