Medical Office Manager
Medical Office Manager
robert halfWhite Plains, NY
3 days ago
Medical Secretaries and Administrative AssistantsMedical and Health Services ManagersGeneral and Operations Managers
Offices of Physicians (except Mental Health Specialists)All Other Outpatient Care CentersAll Other Miscellaneous Ambulatory Health Care Services
Apply for this role →A growing specialty healthcare practice is seeking an experienced Office Manager to support front-office operations, provider scheduling, patient coordination, and overall practice workflow. This individual will serve as a key liaison between patients, providers, advanced practice staff, and clinical team members while helping ensure a seamless experience from intake through follow-up care. The ideal candidate will come directly from a healthcare practice environment and possess a strong understanding of patient scheduling, provider workflow, healthcare operations, and patient communication.
Key Responsibilities:
Manage patient intake, registration, and scheduling activities Coordinate patient discharge and follow-up communications Optimize provider schedules to maximize efficiency and access Serve as a point of contact for patients via phone and email Make outbound calls regarding appointments, procedures, pre-visit instructions, and follow-up care Partner closely with providers and clinical staff to coordinate care Support front desk operations and patient flow management Assist with insurance verification, procedure scheduling, and administrative documentation Maintain accurate patient records Help identify workflow inefficiencies Support overall operational efficiency of the practice
Qualifications:
Experience working in a medical, specialty, or healthcare practice required Understanding of patient intake, scheduling, discharge, and healthcare office workflows Experience working closely with providers and clinical staff Familiarity with medical terminology and clinical documentation Proficiency with Microsoft Office Suite, including Outlook, Word, and Excel Experience with EMR/EHR systems Experience with a healthcare practice management platform is a plus Understanding of medical imaging, reports, and supporting clinical documentation Excellent communication and customer service skills Highly organized with the ability to multitask in a fast-paced environment
Ideal Candidate:
Comes from a surgical or specialty practice setting Understands provider scheduling and schedule optimization Comfortable managing high volumes of patient communication Strong relationship-builder with patients and providers Professional, personable, and highly organized Able to anticipate needs and proactively solve problems Thrives in a patient-focused environment Schedule Standard hours are 8:30 AM to 5:00 PMFlexibility is required based on provider schedules and patient needs Shifts may begin as early as 8:00 AM and extend as late as 7:00 PM as needed Additional flexibility is especially important midweek
Compensation & Benefits:
Competitive base salary Medical, dental, and vision insurance Paid time off Comprehensive benefits package
Also on the board Same function, level within a rung
Level
Senior
Location
White Plains, NY
Occupation
Medical Secretaries and Administrative Assistants
Industry
Offices of Physicians (except Mental Health Specialists)
Posted
3 days ago