workforce development board of herkimer madison oneida countiesRome, NY
DFAS is Hiring Part-Time Contact Representatives in Rome, NY
DFAS is Hiring Part-Time Contact Representatives in Rome, NY
DFAS is Hiring Part-Time Contact Representatives in Rome, NY
workforce development board of herkimer madison oneida countiesRome, NY
17 days ago
Customer Service RepresentativesOffice Clerks, GeneralSales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
Apply for this role →DFAS is Hiring Part-Time Contact Representatives in Rome, NYContact Representative (Position is located within the Call Center Operations) GS 962 04/05 Part-time – up to 32 hours a week Customer Service Representatives Needed! Seeking motivated individuals with excellent communication skills to answer incoming calls and emails from active and retired military and civilian customers. Benefit Highlights Include: Day Shift, M-F no weekends Teleworking available 11 Paid Holidays Per Year Paid Vacation and sick Time Health, Dental and Vision Insurance Retirement Benefits Tuition Assistance and Career Development
Duties:
- Responds to customer inquiries with complete and accurate information by returning telephone calls or responding in writing when necessary.
- Explains clearly, accurately and concisely to customers in layman's terms, the outcome of research, decisions, options, or time-frames required to resolve an inquiry.
- Develops applicable solutions to problems and ensures corrective actions are completed.
- Analyzes customer accounts to identify computation problems, erroneous data, incorrectly processed transactions, duplicate charges, missing documents, and address corrections.
Job location:
DFAS Rome, 325 Brooks Road, Rome NY 13441 How to apply For more information please visit and apply through USA Jobs. The opening date for this announcement is 03/02/23 and it will close 03/15/2023.
Also on the board Same function, level within a rung
Level
Junior
Location
Rome, NY
Occupation
Customer Service Representatives
Industry
Other General Government Support
Posted
17 days ago