Interactive Brokers Group, Inc. seeks a seasoned Contact Center & UC Engineer to join our Voice Services team. This role administers Genesys Cloud, Microsoft Teams telephony, and SBCs across multiple locations in a fast-paced financial services environment. You will design IVR flows, manage SIP trunks, scripting for automation, and collaborate with stakeholders to translate call requirements into configurations. This hybrid role offers in-office collaboration four days a week with one remote day.

Also on the board Same function, level within a rung

Level

Senior

Location

Greenwich, CT

Occupation

Switchboard Operators, Including Answering Service

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

yesterday

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