Extra Hop Networks, Inc. seeks a Global Support Engineer I to join a remote‑first team supporting customers on networking infrastructure as a service. You will handle technical inquiries, troubleshoot complex issues, and grow your expertise with our appliance platforms while collaborating with cross‑functional teams. You’ll resolve problems via a ticketing system, contribute to knowledge sharing, and participate in limited in‑office trainings as needed, while maintaining strong customer service

Also on the board Same function, level within a rung

Level

Junior

Location

Brooklyn, NY

Occupation

Computer Network Support Specialists

Industry

Computer Systems Design Services

Posted

yesterday

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