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System Tester & Trainer

System Tester & Trainer

leading utilities organizationDetroit, MI

15 days ago

Software Quality Assurance Analysts and TestersTraining and Development SpecialistsComputer Systems Analysts
Computer Systems Design ServicesCustom Computer Programming ServicesSoftware Publishers
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System Tester & Trainer Strategic Staffing Solutions (S3) has an opening! System Tester & Trainer Detroit, MI (Hybrid/Onsite Tues-Thurs) W2 contract role 12 months then eligible for contract renewal.
Position Summary: The System Tester & Trainer is a dual-function role responsible for ensuring the quality and reliability of enterprise systems through structured testing, while also developing and delivering end-user training programs that drive successful system adoption. This position requires a technically proficient professional who can translate complex system behavior into clear, engaging learning experiences for a diverse workforce.
Key Responsibilities:
  • Develop, document, and execute comprehensive test plans, test cases, and test scripts for new and updated systems.
  • Perform functional, regression, integration, performance, and user acceptance testing (UAT) across enterprise, log, and track defects using defect management tools; collaborate with development teams to facilitate timely resolution.
  • Validate system configurations, data integrity, and end-to-end workflows in staging and production environments.
  • Maintain test documentation and ensure test artifacts are version-controlled and audit-ready.
  • Coordinate and support system patching, upgrades, and release validation activities.
  • Collaborate with business analysts and subject matter experts to clarify requirements and acceptance criteria.
  • Training Development & Delivery:
  • Conduct training needs assessments to identify skill gaps and determine the appropriate training approach for various user groups.
  • Design, develop, and maintain training materials including instructor-led guides, e-learning modules, job aids, quick reference cards, and user manuals.
  • Deliver engaging classroom, virtual, and on-the-job training sessions to end users, supervisors, and technical staff.
  • Tailor instructional content and delivery style to accommodate different learning styles, experience levels, and audience backgrounds.
  • Evaluate training effectiveness using assessments, feedback surveys, and performance metrics; continuously improve program content.
  • Maintain a current library of training resources and update materials in response to system changes, updates, or regulatory requirements.
  • Coordinate training schedules, logistics, and participant enrollment to maximize attendance and minimize operational disruption.
  • Serve as a go-to resource for post-training support, providing reinforcement coaching and troubleshooting assistance.
Qualifications: Minimum of 1 year of experience in software or systems testing (QA/UAT).Minimum of 2 years of experience designing and delivering end-user or technical training programs. Demonstrated experience writing test plans, test cases, and defect reports. Experience with defect tracking tools (e.g., JIRA, Azure DevOps, HP ALM).* Beware of scams. S3 never asks for money during its onboarding process.

Also on the board Same function, level within a rung

Level

Senior

Location

Detroit, MI

Occupation

Software Quality Assurance Analysts and Testers

Industry

Computer Systems Design Services

Posted

15 days ago

Apply for this role →