Account Director

Key Responsibilities: Manage and grow assigned client accounts, driving revenue, margin and new business development against annual targets. Develop and execute account plans for new and existing accounts, establishing short- and long-term objectives and the tactical plans to achieve them. Guide and support team members, including coaching and feedback. Serve as the primary point of contact for assigned clients, building strong relationships at the manager and director level. Develop and deliver client presentations, design and pricing proposals, and manage the production and implementation of programs. Track account financials, including forecasting, budgeting and profitability reporting. Identify and pursue new business opportunities with existing clients and targeted prospects. Work closely with Design, Project Management and Production teams to ensure quality results and on-time, on-budget delivery. Act as liaison between the client and LG&P In-Store Agency and as a representative of LG&P In-Store Agency. Investigate and resolve client issues and recommend process improvements. Provide excellent customer service to internal and external customers. Complete other job-related duties as assigned.