Medical Assistant

Who We Are: Redirect Health exists to make healthcare affordable for small businesses and people who can't afford traditional employer insurance. We help real people navigate a system that is often confusing, expensive, and frustratingand we do it with empathy, accountability, and simplicity. If you want your work to matter to families every single day, you'll find purpose here. How We Work (Our Core Values in Action) At Redirect Health, our values guide how we show up for each other, our clients, and our members. We do our best work when we: Obsess Over PeopleWe are always helpful, friendly, and human Own It to Completion If we take something on, we see it through Always Improve & AdaptWe learn quickly and adjust without ego Start with "Yes, We Can Help You"We lead with solutions Succeed as a TeamWe win through trust and collaboration Detest Waste & Unnecessary Complexity We simplify to focus on what matters

About This Role: The Certified Medical Assistant exists to support Redirect Health Medical Providers and ensure members receive timely, compassionate, and well-coordinated care throughout their healthcare experience. We have two shifts available: Monday - Friday (Weekends as needed/directed) 1:30pm - 10, 10:30pm, depending on department needs Monday - Friday (Weekends as needed/directed) 7:30am - 4, 4:30pm, depending on department needs

In this role, you will: Serve Redirect Health members and medical providers Be responsible for appointment coordination, accurate medical record management, and clinical support Directly impact how confident, cared for, and supported members feel when receiving care This is a hands-on role for someone who: Enjoys patient-focused work, organization, and supporting clinical teams Takes ownership and follows through Wants their work to have real-world impact What You'll DoIn this role, you will: Own: Managing patient appointments, scheduling, and maintaining accurate records in the EMR system Support: Members by following up to ensure continuity of care and a positive care experience Collaborate with: Medical providers and care teams to streamline workflows and support clinical needs Improve: Care coordination and efficiency through attention to detail and proactive communication Advocate for: Members by helping create a calm, confident, and compassionate care experience A strong performer in this role is known for: Strong attention to detail and reliability Clear, professional communication with patients and providers Consistently supporting smooth, efficient clinical workflows How Success Is Measured Success in this role is measured by: Accuracy and completeness of medical records Timely scheduling and follow-up with patients Positive member experience and continuity of care Strong collaboration with providers and clinical teams What We're Looking ForWe're looking for someone who: Completion of Medical Assistant Program from an accredited school. (Required) High school diploma or GED required. 1 Year of Medical Assistant experience, (Preferred) Proficiency with EMR systems, Microsoft Word, and Excel (Preferred). Strong attention to detail and excellent communication skills. Bilingual (Spanish/English) candidates are highly desired. A commitment to compassionate, patient-centered care. Why Join Redirect HealthWhat "Free Healthcare" Actually Means When we say free, we mean no money out of your paycheck and no cost when you need care: No monthly premiums No cost to add your spouse or children No deductibles (we reimburse them) No out-of-pocket maximums This benefit alone can save families tens of thousands of dollars. What You'll Earn Starting Salary range: $18.65/hr to $20.50/hr FREE healthcare for you and your entire family Dental & Vision insurance Paid time off & sick time 401(k) access A mission-driven team that believes in doing the right thing Ready to Make a Difference? If you're looking for more than just a joband want to help reshape how healthcare works for familieswe'd love to hear from you. Legal Stuff Redirect Health is an Equal Opportunity Employer (EOE). Employment with Redirect Health is at-will. Nothing in this job posting or the application process creates a contract or guarantee of employment. Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities required for this role. Duties, responsibilities, and activities may change at any time with or without notice. Redirect Health does not provide employment-based visa sponsorship now or in the future for this position. Applicants must be currently authorized to work in the United States without sponsorship.