Systems Administrator I

KEY RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS: Provide day-to-day technical support for employees across multiple locationsInstall, configure, troubleshoot, and maintain desktops, laptops, printers, scanners, mobile devices, Microsoft 365 applications, & other end-user technologiesCreate, modify, & manage user accounts, permissions, email services, Teams, and file-sharing platforms in accordance with company policiesAssist with the administration & maintenance of Windows servers, Active Directory, backups, business applications, & routine system updatesTroubleshoot & support network infrastructure, including Wi-Fi, VPN connectivity, switches, wireless access points, racks, & structured cablingPerform software installations, patch management, hardware upgrades, & preventative maintenance activitiesSupport cybersecurity initiatives like endpoint protection, multi-factor authentication, & security best practicesMaintain IT inventory, asset records, & technical documentationAssist with technology projects, equipment deployments, & infrastructure improvementsTake ownership of issue resolution, escalating complex problems when necessaryPOSITION REQUIRMENTS:3+ years of System Administration, Infrastructure, or IT Support experienceWorking knowledge of Windows Server, Windows workstations, Active Directory, & Microsoft 365 Working knowledge of TCP/IP, DHCP, DNS, Wi-Fi, switches, VPNs, & wireless networkingExperience troubleshooting software, network connectivity, & hardware such as computers, printers & phonesAbility to lift & install IT equipment & work with network cabling when neededUnderstanding of backup, disaster recovery, & cybersecurity best practicesWork independently with strong troubleshooting, problem-solving & multi-tasking skillsValid driver's license & ability to drive between company facilitiesPREFERRED KNOWLEDGE/SKILLS:Microsoft infrastructure technologies, including Entra ID (Azure AD), VMware, and Hyper-V virtualizationCisco or Fortinet networking/firewalls, VLAN configuration and managed switchesBackup, disaster recovery, endpoint security & cybersecurity systems/solutionsManufacturing, warehouse, or industrial IT environmentsWORK ENVIRONMENT/ PHYSICAL REQUIREMENTS: Regular Business Hours, Monday-FridayIn office with moderate noise levels & prolonged computer use. Occasional presence in non-climate-controlled, high-noise production & warehouse areas where appropriate PPE must be wornHands-on position requiring system administration & physical IT support for Franklin Park & Aurora locationsCompensation: $75,000 - $85,000 This Job Description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee and may be revised at any time by the Company.