Job Description: Job Description
Shipping & Office Assistant: We are looking for a reliable, organized, and detail-oriented Assistant to manage our daily shipping operations while providing administrative and invoicing support. Main responsibilities include but are not limited to: monitoring shipments through delivery, preparing shipping estimates, invoicing customers, and following up on outstanding payments.
Key Responsibilities:
  • Process and coordinate daily shipments
  • Prepare shipping labels, documentation, and related paperwork
  • Track all shipments from pickup through final delivery
  • Monitor tracking information and follow up on delays, exceptions, or delivery issues
  • Communicate with carriers regarding shipment status, delivery issues, claims, and other concerns
  • Provide customers with tracking information and shipping updates as needed
  • Prepare shipping estimates and quotes for customers
  • Maintain accurate and organized shipping records
  • Coordinate with internal teams to ensure orders are shipped accurately and on schedule
  • Prepare and send customer invoices accurately and in a timely manner
  • Send payment links and provide customers with payment options
  • Monitor outstanding invoices and follow up professionally with customers regarding past-due balances
  • Communicate with customers regarding invoice questions, payment status, and account balances
  • Maintain accurate records of invoices, payments, and outstanding balances
  • Assist with general office and administrative tasks as needed
  • Provide support to the sales and customer service teams when needed
Qualifications:
  • Previous shipping, logistics, invoicing, accounts receivable, or administrative experience preferred
  • Strong organizational skills and attention to detail
  • Comfortable using computers, Microsoft Office, shipping software, and tracking systems
  • Strong communication and customer service skills
  • Ability to manage multiple tasks and follow through on outstanding items
  • Professional and courteous when communicating with customers regarding payments
  • Reliable, dependable, and able to work independently
  • Experience with UPS, FedEx, USPS, Ship
  • Station, or similar platforms is a plus
The ideal candidate is organized, dependable, and proactive, with the ability to manage shipping responsibilities while keeping invoices, payments, and office tasks organized and up to date.
Company Description: We are a Miami-based metal fabrication and laser cutting company proudly committed to producing quality American-made products. Serving contractors, resellers, and direct customers, we specialize in precision sheet metal solutions including stainless steel roof flashings and structural metal components. With a fast-paced and team-oriented environment, we value employees who are dependable, detail-oriented, and proactive. Every role in our company makes a real impact, and we believe in recognizing hard work, encouraging growth, and building lasting success together.
Company Description: We are a Miami-based metal fabrication and laser cutting company proudly committed to producing quality American-made products. Serving contractors, resellers, and direct customers, we specialize in precision sheet metal solutions including stainless steel roof flashings and structural metal components. With a fast-paced and team-oriented environment, we value employees who are dependable, detail-oriented, and proactive. Every role in our company makes a real impact, and we believe in recognizing hard work, encouraging growth, and building lasting success together.

Also on the board Same function, level within a rung

Level

Junior

Location

Opa-Locka, FL

Occupation

Shipping, Receiving, and Inventory Clerks

Industry

Sheet Metal Work Manufacturing

Posted

3 days ago

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