Platinum Copier Solutions LLC Logistics Service Delivery & Install Open Opportunity

Responsibilities and Duties: Must be a personable self‑starter that is comfortable both in an office setting as well as in the field working directly with Customers Deliver daily Customer deliveries, installations, relocations, and pick‑up/drop‑offs of equipment while maintaining the highest Customer Experience and satisfaction Follow a structured logistics schedule based on Customer orders, priority levels, hours of operation and Customer availability Optimize routes to minimize costs and maximize efficiency while ensuring on‑time deliveries Monitor logistics schedule and coordinate with the logistics team and supervisor for assignments and changes, as needed, to maintain smooth daily operations Resolve Customer inquiries and issues professionally and timely Maintain accurate records of transportation activities including pickup and delivery times, driver check‑in/check‑out and incidents. Process necessary paperwork accordingly Address operational issues such as route disruptions, back‑up driver support, and/or equipment issues Continuous collaboration with the internal logistics team to find effective solutions Communicate effectively with a diverse workforce and Customer base to ensure clear and accurate communication Identify opportunities for process improvements and efficiency enhancements within dispatching and driver management functions Implement best practices and technology solutions to optimize operations and enhance Customer satisfaction Maintain company vehicle, tools, and parts inventory Participate in special projects and perform other duties as assigned based on business needs

Company Description: Platinum Copier Solutions LLC is a rapidly growing office technology provider headquartered in Humble, Texas, proudly serving the greater Houston area and surrounding communities. Our mission is to deliver high‑end copier and printing solutions at competitive prices while providing practical, real‑world business support to our clients. This commitment has earned us a loyal customer base and continues to drive our growth. We are committed to fostering a professional, team‑oriented environment where employees can grow their technical skills, deliver exceptional service and take pride in their work. This is an opportunity to join a company where you can build a long‑term career – one you can truly see yourself retiring from. Logistics Service Delivery & Install Team Member Platinum Copier Solutions is seeking a skilled and customer‑focused individual to support our client base across the Houston and surrounding area. This role will support service operations and equipment logistics, including deliveries, installations, and relocations in a field‑based environment. The ideal candidate enjoys hands‑on technical work, interacting directly with customers and contributing to smooth daily operations.

Responsibilities and Duties: Must be a personable self‑starter that is comfortable both in an office setting as well as in the field working directly with Customers Deliver daily Customer deliveries, installations, relocations, and pick‑up/drop‑offs of equipment while maintaining the highest Customer Experience and satisfaction Follow a structured logistics schedule based on Customer orders, priority levels, hours of operation and Customer availability Optimize routes to minimize costs and maximize efficiency while ensuring on‑time deliveries Monitor logistics schedule and coordinate with the logistics team and supervisor for assignments and changes, as needed, to maintain smooth daily operations Resolve Customer inquiries and issues professionally and timely Maintain accurate records of transportation activities including pickup and delivery times, driver check‑in/check‑out and incidents. Process necessary paperwork accordingly Address operational issues such as route disruptions, back‑up driver support, and/or equipment issues Continuous collaboration with the internal logistics team to find effective solutions Communicate effectively with a diverse workforce and Customer base to ensure clear and accurate communication Identify opportunities for process improvements and efficiency enhancements within dispatching and driver management functions Implement best practices and technology solutions to optimize operations and enhance Customer satisfaction Maintain company vehicle, tools, and parts inventory Participate in special projects and perform other duties as assigned based on business needs Experience and Skills: Valid Texas Driver’s License with a clean driving record Experience in copier/printer service, office equipment repair, or related technical field preferred Excellent communication skills with a customer‑first mindset Strong working knowledge of Windows operating systems, basic networking, print drivers, scanning configurations, and connectivity troubleshooting Experience with Sharp copier products and brand Strong mechanical and troubleshooting skills Ability to work independently and manage time effectively in a field environment Ability to lift and move equipment (with appropriate tools/assistance)

Note: This job description is intended to provide a general overview of the position. Responsibilities and requirements may be adjusted based on business needs.

What We Offer: Competitive hourly pay based on experience. Company vehicle (for field service use) Opportunities for training and career growth Supportive team environment with strong leadership Job Details: Job Type: Full-time

Pay: Based on experience

Schedule: Monday to Friday, Day Shift, 40 hours per week

Location: In Person - Tomball, TX 77375

Company Benefits: 401(k) 401(k) Matching Dental Insurance Health Insurance Vision Insurance Life Insurance Paid Sick Time Paid Vacation Time Paid Training Parental Leave