Call Center Specialist - Telecommunications, Evenings
Call Center Specialist - Telecommunications, Evenings
piedmont healthcareAugusta, GA
yesterday
Telephone OperatorsSwitchboard Operators, Including Answering ServiceReceptionists and Information Clerks
Telemarketing Bureaus and Other Contact CentersGeneral Medical and Surgical HospitalsTelephone Answering Services
Apply for this role →Call Center Specialist - Telecommunications, Evenings Experience the advantages of real career change Join Piedmont to move your career in the right direction. Stay for the diverse teams you'll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You'll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future.
Responsibilities:
Under direct supervision, answers all calls directed to hospital's main number, answer service call forwarding lines, general information inquiries, and internal extensions. Efficiently, courteously, and accurately answers/relays call information, with priority given to emergencies. Utilizes computerized system for locating physicians, personnel, and patients. Serves as a major contact for all levels of personnel requiring on-call schedule information and access to off duty personnel. Will be involved in emergency and disaster preparedness situations.
Qualifications:
EducationH.S. Diploma or General Education Degree (GED) Required Work Experience 1 year of experience in a customer service environment Required Experience in a call center, switchboard, answering service, or message center with exposure to texting, paging, and answering service applications is Preferred
Licenses and Certifications: None Required Piedmont Augusta Hospital
Also on the board Same function, level within a rung
Level
Junior
Location
Augusta, GA
Occupation
Telephone Operators
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
yesterday