Hotel Night Auditor

How You'll Make An Impact: Daily audit, balance, post and report on front desk, rooms, and food and beverage cash and credit operations ensuring accuracy of the property's financial and accounting records Greet and interact with guests in a warm, friendly and professional manner Provide highest level of service by anticipating, listening attentively, and responding promptly to guests' needs Promptly handle guest service requests and guest complaints to meet and exceed guest expectations Make reservations, check-in and check-out guests, process payments Perform tasks such as answering phones, maintain a cash drawer, operate office equipment Ensure guest and property safety by knowing all safety, security and emergency procedures To Be Successful In This Role, You'll Bring Ability to work overnight from 11:00p.m. until 7:00 a.m. Understanding of general accounting practices and ability to compile facts and figures Strong oral and written communication and interpersonal skills Motivated to maintain excellent customer service reputation Strong attention to detail, organization and follow-up abilities Ability to be patient and creatively problem solve Why You'll Love Working Here Career Growth Personalized career development and advancement opportunities Leadership training, mentorship, and educational assistance Opportunities to grow across 35 hotels and our Corporate Office Team Member Perks Worldwide hotel discounts and complimentary stays atNCG Hospitality-managed hotels Referral and incentive programs to earn additional rewards Paid Volunteer Hours, recognition programs, and appreciation events Health & Wellness Medical, dental, and vision coverage Paid Time Off, Paid Sick Time, and Employee Assistance Program HSA/FSA options, telehealth, wellness benefits, and more Financial Benefits Competitive pay with same-day pay options 401(k) with generous company match Performance bonuses for eligible positions