Guest Services Represenative

Compensation: Salary/Hourly Rate Based on Experience

Schedule Requirements: Applicants must be available to work any shift, including: Day Shift Evening Shift Overnight Shift Weekends Holidays Hotel experience is preferred but not required. We are willing to train the right candidate who demonstrates professionalism, reliability, and a strong customer service attitude.

Job Responsibilities: Greet and assist hotel guests in a friendly and professional manner Check guests in and out of the hotel Answer telephone calls and respond to guest inquiries Process reservations, cancellations, and modifications Handle guest requests and resolve concerns promptly Process payments and maintain accurate guest accounts Perform basic administrative and clerical duties Coordinate with housekeeping and maintenance departments Maintain knowledge of hotel policies, procedures, and local attractions Ensure the front desk and lobby areas remain clean and organized Complete shift reports and maintain accurate records Ideal Candidate Will: Have excellent customer service and communication skills Be dependable, punctual, and professional Be comfortable working independently and as part of a team Possess basic computer skills Be able to multitask in a fast-paced environment Have a positive attitude and strong work ethic Be willing to learn and grow within the hospitality industry If you are looking for an opportunity to join a growing team and build a long-term career in hospitality, we encourage you to apply.