Location: Springfield, IL 62702 Position detailsONSITE - must be willing/able/available to travel for the duration of the assignment No expenses covered Role Title (i.e., Architect, Developer, DBA, etc.)Onsite Implementation Support
Required Skills: Similar to trainers – knowledge and experience of SAP systems, experience providing post go-live support, experience delivery training/coaching services for new processes/technology adoption
Preferred Skills: Experience / knowledge of Child Support landscape
Responsibilities: Daily onsite support to state employees helping them navigate and leverage the new system, answer questions, providing, coaching, hosting drop-in office hours, reviewing training materials with end-users, helping end-users navigate other support materials and the online learning academy, identifying gaps in knowledge where new training/support materials are required or existing ones require modification, flagging end-user challenges to the command center and HFS leadership, identifying opportunities for enhanced end-user support

Also on the board Same function, level within a rung

Level

Senior

Location

Springfield, MA

Occupation

Training and Development Specialists

Industry

Professional and Management Development Training

Posted

3 days ago

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