Customer Experience Enablement Leader

Customer Experience Enablement Leader

igs energyDublin, OH

today

Training and Development SpecialistsTraining and Development ManagersInstructional Coordinators
Telemarketing Bureaus and Other Contact CentersProfessional and Management Development TrainingOther Management Consulting Services
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IGS Energy in the United States seeks a Manager, Customer Care & Sales Enablement to translate strategy into practical learning, quality, and readiness initiatives that improve frontline performance. This player-coach role leads Learning & Development and Quality Assurance while actively designing training and analyzing performance trends. The position partners with Customer Care, Sales, IT, and Operations to ensure teams have the knowledge and tools to deliver strong customer experiences,

Also on the board Same function, level within a rung

Level

Mid

Location

Dublin, OH

Occupation

Training and Development Specialists

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

today

Apply for this role →