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Job Description: Job Description Job brief We are looking for a self-starter Field Service Technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
Responsibilities:
  • Provide service and customer support during field visits or dispatches
  • Tie workflow to schedule
  • Manage all on site installation, repair, maintenance and test tasks
  • Diagnose errors or technical problems and determine proper solutions
  • Produce timely and detailed service reports with clarity
  • Document processes
  • Operate vehicle in a safely manner
  • Follow all company's filed procedures and protocols
  • Cooperate with technical team and share information across the organization
  • Comprehend customer requirements and make appropriate recommendations/briefings Build positive relationships with customers
Requirements:
  • Proven Field Service experience
  • Must have the ability to read a voltage meter incumbent with reading a schematic diagram
  • Experience electrical/mechanical repair in appliances (deli ovens, dishwashers, fryers, etc)
  • Ability to troubleshoot, test, repair and service technical equipment
  • Ability to work flexible shifts and to adapt to changing work schedules
  • Familiarity with mobile tools and applications

Also on the board Same function, level within a rung

Level

Junior

Location

Adams Run, SC

Occupation

Installation, Maintenance, and Repair Workers, All Other

Industry

Food Service Contractors

Posted

3 days ago

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