Credit and Collections Clerk

Express Employment Professionals is seeking applicants for a Credit and Collections Clerk position for a Tyler area company! We are a full-service Staffing Firm where we work with companies in East Texas that have full-time, part-time and temporary opportunities. Since we cannot guarantee placement, there is no fee for using our services! In this role, you will: Process payments and credit card transactions Contact customers regarding past-due accounts and outstanding balances Answer incoming calls and assist customers with account inquiries Provide account balance information and payment options Perform data entry and maintain accurate account records Handle bond-related transactions and documentation Follow up with past clients to collect outstanding funds We like to hear from candidates with the following: Previous collections, customer service, or office experience preferred Strong phone communication skills with the ability to handle heavy call volume Basic computer and data entry skills Attention to detail and accuracy Professional and customer-focused attitude Ability to multitask and stay organized in a fast-paced environment