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Overview: As a Program Manager on the Amazon Devices Beta Team, you will design and drive beta programs that validate the customer experience before launch. You’ll collaborate with product, engineering, and beta testers to ensure readiness and high quality. You’ll act hands-on to troubleshoot issues, capture feedback, and scale processes and tools for larger impact. You’ll translate customer insights into actionable improvements and report progress to stakeholders. This role offers a chance to shape pre-launch experiences for Kindle, Fire devices, and emerging products in a fast, collaborative environment. Compensation / Benefits health insurance (medical, dental, vision, prescription) RSUs 401(k) matching paid time off parential leave flexible benefits and EAP
Responsibilities: Build and execute programs to validate customer experience during product development Work with end users and cross-functional teams to ensure launch readiness Hands-on support to troubleshoot issues and keep feedback flowing Identify improvement opportunities and implement scalable processes and tools Track status and independently drive issues to resolution Coordinate across teams and learn new technologies to support beta programs
Key requirements: 3+ years of program or project management experience 3+ years of defining and implementing data- and metrics-driven process improvements Advanced Excel (Pivot Tables, VLOOKUP) and SQL Experience using data to drive improvements Cross-functional collaboration with tech and non-tech teams stakeholder management clear communication problem-solving adaptability SQL Excel (Pivot Tables, VLOOKUP)

Also on the board Same function, level within a rung

Level

Senior

Location

Seattle, WA

Occupation

Project Management Specialists

Industry

Software Publishers

Posted

today

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