Infrastructure Field Services Technician

Responsibilities: Install voice, data, CATV, and paging cabling Install phone systems, telephones, SIP telephone lines, cell booster equipment, networking equipment, POS registers, PCs, TVs, and peripherals Pre-build, configure, and test phone systems and SIP equipment prior to installation Provide on-site and remote maintenance support for all installed products and cabling Provide on-site assistance to customer's networking team for various troubles and equipment upgrades Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary Install cable pathway systems, fire-stop systems, and various cables including twisted pair, fiber optic, coax, and other low voltage cables (cable trays, cable racks, J-hooks or D-rings)Install, terminate, test, label and document structured cabling system and all types of fiber optic horizontal & backbone cables Dress and route cable into telecommunications closets, modular furniture and other work area outlets Build out telecommunications and equipment rooms Function in a hybrid role providing both field and remote support for all services Travel locally and out-of-state (currently servicing Delaware, Maryland, Virginia, North Carolina, South Carolina, Georgia, and Florida)Perform other related duties as assigned

Requirements: Required Skills/Abilities Strong analytical and problem-solving skills Ability to master new skills quickly and efficiently Ability to perform comfortably in a fast-paced, deadline-oriented work environment Strong communications skills (email, phone, in-person)Voice and data cabling experience Telecom and paging installation and troubleshooting experience Customer service experience VoIP or networking experience Ability to read and interpret blueprints and know basic industry codes for network cabling Ability to use hand tools, power tools, and other diagnostic equipment Detail-oriented and organized Ability to follow complex directions

Education and Experience: Associate degree or certification in a technology services/technical discipline, or equivalent work experience Minimum 2+ years' experience installing, servicing, and maintaining low voltage cable infrastructure systems such as Cat 3, Cat 5, Cat 5e, Cat 6, Cat 6A, and Fiber Optic structured cable distribution systems Experience installing, terminating & testing low voltage cables & fiber optical cables to include twisted pair cable, coax, single mode & multi-mode fiber optical cables Manufacturer specific experience and/or certifications preferred (BICSI, Panduit, Commscope, Hubbell, Corning, Leviton, AV, etc.)Comprehension of terminology pertaining to installation & service of cabling infrastructure for telecom, data, security & wireless systems#ZR#LI-1CLOUD\nCompany

Description: One Powerful Communications Platform Connect with teams and customers seamlessly through our simple, unified solution. At One Cloud, you'll thrive in our innovative culture where your values align with our mission, supported by clear growth paths and competitive rewards that recognize your contributions.

Company Description: One Powerful Communications Platform\r\nConnect with teams and customers seamlessly through our simple, unified solution.\r\n\r\nAt One Cloud, you'll thrive in our innovative culture where your values align with our mission, supported by clear growth paths and competitive rewards that recognize your contributions.