Parking Services Representative I-Temporary

BEGINS IMMEDIATELYDuties And Responsibilities: Extensive monitoring and interaction with the Parking Access Revenue Control System (PARCS) to maximize performance and potential revenues, including routine maintenance and diagnosis of any hardware/software issues. Extensive computer knowledge is required, as the candidate will utilize various programs/applications throughout the shift. Actively engaging in custodial duties including but not limited to restrooms, trash removal, sweeping and other duties as assigned. Recommend to parking management any changes that would result in a smoother operation. Provide excellent customer service skills while maintaining a safe environment for citizens, visitors, and employees to Charleston County. (ex. Communication via CCTV, Phone, E-mail and Orally)Perform the duties of CSR I to include filling out daily Shift Reports. Cash handling-must be able to operate a cash register. Must be able to work flexible shifts.

Minimum Qualifications: Position requires a high school diploma, GED or minimum of 2 years customer service experience, supplemented with one year trades work experience in custodial, cash handling, and call center disciplines. Parking Experience is preferred.