Front Desk Agent

Benefits: 401(k)Bonus based on performance Company parties Competitive salary Employee discounts Free uniforms Opportunity for advancement Training & development We’re Hiring: Front Desk Agent Holiday Inn Express & Country Inn & Suites-Bensenville, IL???? 811 E Grand Ave, Bensenville, IL 60106???? $20–$22/hour, based on experience???? Full-Time | Primarily Evening Shifts Join our Torch Bearer Award winning team at Holiday Inn Express Bensenville! We’re looking for a friendly, dependable, and professional Front Desk Agent who enjoys helping guests and wants to grow in the hospitality industry. IHG/Hotel Key experience is a plus, but strong customer-service experience is also valued.

What You’ll Do: Welcome guests and provide a smooth check-in/check-out experience Handle reservations, phone calls, payments, and guest requests Assist guests with our Park, Sleep & Fly packages Respond to guest questions and resolve concerns professionally Maintain accurate front desk records and daily operations Communicate with housekeeping, maintenance, and other departments Help create a positive and memorable experience for every guest What We’re Looking For 1+ year of hotel front desk experience preferred OR strong customer-service experienceIHG/Hotel Key experience is a plus Strong communication and problem-solving skills Dependable, professional, and self-motivated Comfortable using computers and learning hotel systems Team-oriented with a positive attitude Available for evening shifts and some weekends/holidays Candidates with an IT/technology background are also welcome to apply.

What We Offer: $20–$22/hour, based on experience Full-time employment Hotel employee discounts Performance-based bonuses Sick leave Paid vacation after your first anniversary Opportunities to learn, grow, and advance within hotel operations Ready to Join Our Team? If you enjoy helping people, solving problems, and creating great guest experiences, we’d love to hear from you. Apply today and grow your hospitality career with Holiday Inn Express Bensenville.

Work Location: In person – Bensenville, Illinois