Business Analyst-Business Analysis

About the Role: This role serves as a critical bridge between business stakeholders and technical delivery teams, ensuring business needs are clearly understood, translated into actionable requirements, and carried through successful implementation. The individual works closely with customers, subject matter experts, product teams, architects, and engineers to analyze business processes, define requirements, develop user stories and acceptance criteria, and maintain alignment between business objectives and delivered functionality. The role participates throughout the full delivery lifecycle-from discovery and requirements definition through backlog refinement, development, testing, and validation. It is responsible for identifying gaps, dependencies, assumptions, and opportunities for process improvement while maintaining high-quality, traceable requirements and supporting documentation. Success in this role requires strong analytical and communication skills, comfort working across business and technical teams, and the ability to turn complex or ambiguous needs into clear direction for delivery teams. The individual will also leverage approved AI-assisted tools and modern analysis practices to improve the speed, consistency, and quality of requirements and solution delivery.1-3 years of professional experience in business analysis, technology delivery, project coordination, product support, or a related role. Relevant internships or comparable experience may be considered.~ Bachelor's degree in business, Information Systems, Computer Science, or a related field, or equivalent practical experience .~ Strong analytical and problem-solving skills with the ability to break down complex or ambiguous business needs into clear, manageable requirements.~ Strong written and verbal communication skills, with the ability to work effectively with both business and technical stakeholders.~ Basic understanding of the software development lifecycle (SDLC) and Agile delivery practices.~ Comfortable working with technical teams and developing an understanding of applications, integrations, data, and system behavior without needing to be a software developer.~ Ability to learn new business domains and technologies quickly, ask effective questions, and work through requirements that may initially be incomplete or ambiguous.~ Comfortable using modern productivity and AI-assisted tools to support research, analysis, documentation, and requirements development.~ Exposure to Azure DevOps, Jira, ServiceNow, Agile/Scrum, process mapping, APIs/integrations, SQL, cloud technologies, or enterprise applications would be beneficial, but I would treat these as learnable skills rather than prerequisites. Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.1-3 years of professional experience in business analysis, technology delivery, project coordination, product support, or a related role. Relevant internships or comparable experience may be considered.~ Bachelor's degree in Business, Information Systems, Computer Science, or a related field, or equivalent practical experience .~ Strong analytical and problem-solving skills with the ability to break down complex or ambiguous business needs into clear, manageable requirements.~ Strong written and verbal communication skills, with the ability to work effectively with both business and technical stakeholders.~ Basic understanding of the software development lifecycle (SDLC) and Agile delivery practices.~ Comfortable working with technical teams and developing an understanding of applications, integrations, data, and system behavior without needing to be a software developer.~ Ability to learn new business domains and technologies quickly, ask effective questions, and work through requirements that may initially be incomplete or ambiguous.~ Comfortable using modern productivity and AI-assisted tools to support research, analysis, documentation, and requirements development.~ Exposure to Azure DevOps, Jira, ServiceNow, Agile/Scrum, process mapping, APIs/integrations, SQL, cloud technologies, or enterprise applications would be beneficial, but I would treat these as learnable skills rather than prerequisites. Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. 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