federal reserve bank frbEast Boston, MA
Service Management Senior Specialist - Enterprise SMO
Service Management Senior Specialist - Enterprise SMO
Service Management Senior Specialist - Enterprise SMO
federal reserve bank frbEast Boston, MA
yesterday
Commercial BankingSavings Institutions and Other Depository Credit IntermediationOther Activities Related to Credit Intermediation
Apply for this role →The Federal Reserve Bank of Boston is seeking a Service Management Senior Specialist to join the enterprise-wide SMO. You will drive incident, problem, event, change, and knowledge management across FRFS products, partnering with cross-functional teams to improve reliability and the customer experience.
This role also leads reporting and metrics, supporting on-call operations as needed, and contributes to a culture of continuous improvement across the FRFS portfolio.
Also on the board Same function, level within a rung
Level
Senior
Location
East Boston, MA
Occupation
Business Operations Specialists, All Other
Industry
Commercial Banking
Posted
yesterday