Kitchen Team Lead

RESPONSIBILITIES: Lead the kitchen during your shift, keeping production moving efficiently and on scheduleAssemble and oversee the assembly of beautiful charcuterie boards, boxes, and grazing tables with precision and artistry, following our brand build guidesGuide and coach other Grazologists™ in real time, ensuring consistent quality, presentation, and paceServe as a point of reference for order accuracy, allergy/dietary accommodation requests, and build-guide questions during your shiftOperate commercial kitchen tools, including a meat slicer, food processor, and convection ovenHelp manage order flow and prep timing, especially during high-volume and same-day/walk-in order periodsGreet and serve customers in-store, by phone, and at hosted events with warmth and professionalismTake photos/videos and contribute to social media contentMaintain cleanliness, organization of incoming orders, and workspace safetyWash dishes and kitchen tools, and handle general cleaning duties including sweeping, mopping, and cleaning the kitchen, bathroom, and store — this is an all-hands role, not divided by task or job titleFlag issues, shortages, or concerns to the Manager/Owner promptlySupport the team with flexibility, positivity, and a can-do attitudeREQUIREMENTSRecent restaurant or food service experience required — you should already be comfortable with food safety practices and kitchen standards on day onePrior experience guiding, training, or informally leading others in a kitchen or food service settingMust be 18+ (required to operate meat slicer) Must be 21+ with a valid Virginia driver's license and good driving record if assisting with deliveries and off-site cateringStrong organizational skills and the ability to stay composed and keep others on track in a fast-paced, deadline-driven environmentReliable, punctual, and able to work under deadlinesTeam-oriented, self-motivated, and comfortable wearing many hatsComfortable communicating with clients and teammates in-person, by phone or emailAble to lift up to 50 lbs. without assistance and stand for extended periodsAble to follow and uphold food safety guidelines for yourself and the teamMust be available to work Thursdays, Fridays, and weekends — our busiest and most unpredictable days, with frequent same-day and walk-in ordersAdditional availability required during peak seasonsHours are scheduled to volume — expect shifts to run shorter during slower periods and longer during busier periods, with shifts that may start earlier or run later than scheduled depending on order volumePlease include your typical weekly availability, and whether you're seeking part-time or full-time hours, in your applicationBONUS QUALIFICATIONS (NOT REQUIRED) Current ServSafe certification strongly preferred — if not certified, you'll complete it within a couple weeks of hire, and we'll cover the costExperience training or mentoring team membersExperience with Facebook, Instagram, basic content creation and editingCatering, events, or customer service experience beyond food serviceBilingual (English/Spanish is a big plus!)APPLY: Email your resume and cover letter to: richmond.va@grazecraze.com