Marketing Analyst

Position Overview: Join the Cross Country team of over 6,000 employees by launching a career at our newest office in Columbus as a Marketing Analyst. This role will interact with customers to understand their unique needs and how our products can help them solve financial hardships. Cross Country Mortgage offers a rewarding training program for those seeking an entry-level business role with room for professional growth. During the 3-month training program, trainees will learn about our industry and how clients interact with our social media pages. As a Marketing Analyst, this position will be a brand representative for Cross Country and will be responsible for contacting those seeking information to determine their best loan options. This role works closely with Senior Loan Advisors and VPs of Mortgage Banking to gain insight into opportunities for advancement. Cross Country Mortgage pays for pre-licensing education and provides study material for Marketing Analysts to quickly advance into the Loan Advisor role. We have created a fun and rewarding working environment that will ultimately lead to opportunities for advancement.

Job Responsibilities: Taking inbound calls via corporate phone system. Working hands-on with Columbus and Honolulu, HI lending teams. Gaining knowledge of the mortgage industry and understanding successful conversion techniques. Assisting originators in obtaining leads by coordinating communication and transferring identified customers via corporate phone system. Creating individualized customer service experiences for potential prospects. Classifying and distinguishing each lead contacted. Effectively managing and directing incoming marketing phone calls. Apply training to live interactions with clients.

Qualifications and Skills: Bachelor's degree in business administration or related field, preferred. Excellent communication skills. Proficient in Microsoft Outlook and Excel. Adhere to tight deadlines and prioritize. Cross Country Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! Cross Country Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com California residents: Please see Cross Country's privacy statement for information about how Cross Country collects and uses personal information about California applicants. Cross Country Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (\"Protected Characteristics\"). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. Cross Country Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www. NMLSConsumer Access.org.