Remote Customer Email Specialist

HRS Talent Solutions is seeking a Customer Email Response Assistant to work remotely. You will manage an assigned customer inbox, read daily inquiries, consult available guidance, and write replies that address what you can. When escalation is needed, you will record the question and hand off with clear context. The role emphasizes accuracy, tone, and keeping customers informed about what is known, what remains open, and next steps. Prior office experience is helpful but not required.