Senior Customer Service Representative

Key Responsibilities: Wire First Call Resolution and Twilio Flex together so marketing hands sales clean leads Steer GrowthLab Inc prospects from interest to invoice without friction Write copy for ads, emails, and web pages that converts sales marketing traffic Run point on trade shows and pop-ups throughout AK Carry the demo from screen-share to signature in one sitting Track pipeline performance and report results to leadership each week Run the senior account like it's the only one that matters Keep the messaging consistent from Juneau, AK billboards to cold DMs What You'll Bring Hands-on sales marketing experience that holds up to follow-up questions Sharp organizational skills and an ability to juggle multiple workstreams The kind of empathy that makes hard feedback land softly The communication discipline to over-share early and trim later An AK work history, or strong reasons you'll thrive here anyway At the heart of GrowthLab Inc is a supportive belief that great sales marketing software should feel effortless. We give senior hires room to fail small so they can later succeed big on sales marketing work. You will see $105,000 - $161,000 on the offer, plus a growth plan, a mentor, and benefits tuned for life beyond the Juneau office. Bring your Account Management, your questions, and your ambition; we'll bring the rest at GrowthLab Inc.