Pharmacy Patient Supp Rep/On-Call/UKHC - Specialty Pharmacy

Job Title: Pharmacy Patient Supp Rep/On-Call/UKHC - Specialty Pharmacy

Required Education: HSRequired Related Experience - 2 years Required License/Registration/Certification - None

Physical Requirements: This position requires use of a computer workstation, completion of tasks with repetitive motions.

Shift: Varies- Monday- Friday 7:30am- 5pm; no weekend availability. FULLYREMOTEschedule options available.

Job Summary: Answer patient phone calls regarding refill requests and other needs in Pharmacy Patient Support Services. Accurately document and route calls appropriately in the electronic health record (EHR). Provide excellent customer service and utilize problem solving skills to address patient requests and concerns within scope.

Skills / Knowledge / Abilities: Does this position have supervisory responsibilities? - NoPreferred Education/Experience Deadline to Apply - 12/31/2026 Our University Community - We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.