Manufacturing QA Manager

Job Description Job Description MQA ManagerEssential Duties & Responsibilities Manufacturing Quality LeadershipLead and manage the Manufacturing Quality Assurance organization, including Quality Engineers, IPQC, OQC, and quality inspectors. Establish manufacturing quality strategies and objectives aligned with business and customer requirements. Drive a culture of quality excellence, accountability, and continuous improvement throughout the organization. Monitor and improve key quality metrics including FPY, PPM, DPPM, Yield, Scrap, Rework, and COPQ. Production Quality ManagementOversee in-process and outgoing quality control activities to ensure product conformity. Ensure manufacturing processes comply with approved specifications, control plans, work instructions, and customer requirements. Identify process risks and implement preventive measures to reduce quality escapes. Review and approve inspection standards, quality checklists, and manufacturing quality procedures. Root Cause Analysis & Corrective ActionsLead root cause investigations using 8D, A3, Fishbone, 5-Why, and other problem-solving methodologies. Drive effective corrective and preventive actions (CAPA) for internal, supplier, and customer quality issues. Ensure timely closure and effectiveness verification of corrective actions. New Product Introduction (NPI) Partner with Engineering, Process Engineering, and Program Management teams during NPI activities. Support quality readiness reviews, pilot builds, process validations, and product transfers. Ensure PFMEA, Control Plans, Process Flow Diagrams, and quality documentation are completed and maintained. Establish quality standards and acceptance criteria for new product launches. Quality Systems & ComplianceEnsure compliance with ISO 9001, IATF 16949 (where applicable), customer-specific requirements, and internal Quality Management Systems. Support internal, external, customer, and certification audits. Drive audit findings to closure and maintain audit readiness. Ensure product traceability, document control, and quality records management. Data Analysis & Continuous ImprovementDevelop and maintain quality dashboards and reporting systems. Utilize SPC, MSA, Cpk, GR&R, Pareto Analysis, and statistical tools to improve process capability. Lead Lean Manufacturing and Six Sigma quality improvement initiatives. Drive productivity, quality, and cost reduction projects across manufacturing operations. Customer & Cross-Functional CollaborationServe as a key escalation point for manufacturing quality concerns. Work closely with Customer Quality, QPM, and Reliability teams to address customer issues and field quality concerns. Participate in customer audits, business reviews, and quality meetings. Collaborate with Supplier Quality teams to improve incoming quality performance and supplier corrective actions. Team DevelopmentRecruit, mentor, and develop quality professionals. Establish training programs and competency development plans. Conduct performance management, succession planning, and talent development activities.