AI-Driven Technical Content Manager

Okta seeks a Technical Content Manager in the San Francisco Bay Area to own the lifecycle of knowledge assets, ensuring technical accuracy and readability across self-service channels. You will leverage Okta’s AI platform to build tools, validate AI-generated responses, and collaborate with SMEs, Product, and Engineering to keep content current and highly usable. This role combines content mastery with data-driven optimization to reduce cases and improve self-service outcomes.