Broadband Technician

As a Broadband Technician I, you will work both inside and outside to build, install, test, and repair telecommunication and broadband services for residential and commercial customers. Success in this role requires the ability to perform the responsibilities and meet the qualifications listed below. Complete entry-level training successfully. Install internet and streaming services. Install aerial or underground coax and fiber cable. Perform fiber splicing. Demonstrate and educate customers professionally on the use of Lightcurve services. Analyze quality and determine acceptability of services delivered upon completion of installation. Remain on call during scheduled time periods and respond to calls as needed. Operate and maintain the assigned vehicle in accordance with company guidelines, ensuring it is stocked with necessary equipment. Coordinate with other departments as necessary to ensure customer satisfaction and problem resolution. Maintain a sense of urgency and consistently meet deadlines. Complete required paperwork and documentation accurately for each job assignment. Maintain up-to-date documentation on network specifics, configurations, and changes. Work closely with other technical teams (e.g., technical support, dispatch, central office, engineering, customer service/sales, and management) to align network infrastructure with business needs. Stay updated on industry trends, technologies, and best practices in networking.

Lightcurve is an Equal Opportunity Employer committed to inclusion and diversity in the workplace.