Administrative Coordinator

About the Role: As an Administrative Coordinator, you will play an important role in supporting our clients and team while helping keep our Columbia office running smoothly. The ideal candidate is dependable, proactive, detail-oriented, and self-motivated, with the ability to work independently while also collaborating with others. Previous office experience is helpful, and experience in the financial services industry is a plus, but we are also interested in candidates who are eager to learn and grow with us. Location & Schedule Location: Columbia, MO - In Office Schedule: Monday through Friday, 9:00 AM-5:00 PM Employment Type: Full-Time What You'll Do Provide front desk coverage and create a welcoming experience for clients and visitors. Manage a busy multi-line phone system and direct calls appropriately. Handle incoming and outgoing mail, packages, and shipments. Help maintain an organized, professional, and welcoming office environment. Organize, scan, and maintain electronic and physical client files. Enter and update client information in our CRM throughout the onboarding process. Manage and track workflows within our CRM system. Assist with gathering client documents and information, including statements and personal information. Navigate multiple software platforms to cross-reference and process client and business information. Collaborate with team members to respond to client questions and requests accurately and promptly. Escalate client or operational matters to the appropriate team member when needed. Ensure assigned tasks and activities are properly documented and tracked through our internal systems.

What We're Looking For: Associate degree or equivalent education and/or professional experience. Previous administrative or office experience preferred. Financial services industry experience is a plus, but not required. Proficiency with Microsoft Office Suite. Comfortable learning and working across multiple software platforms. Salesforce or other CRM experience is a plus. SkillsThat Will Help You Succeed Strong organizational and time-management skills. High attention to detail and accuracy. Dependable and consistent follow-through. Ability to prioritize and manage multiple responsibilities. Proactive approach to solving problems and completing tasks. Positive, professional, and team-oriented attitude. Ability to work independently with minimal supervision. We value our team and offer a competitive benefits package that includes: 401(k) Bonus Health insurance Vision insurance Paid time off