Job Description: Customer Quality Engineer, Automotive Coatings
Location: Oak Creek, WI (On-site)
Job Type: Full-time
Travel: 10% to 15%Pay: $90,000 to $120,000 per year, plus bonus
Relocation: Assistance available
Be the voice of the customer for a leading automotive coatings manufacturer, owning quality issues from first alert to lasting fix.
Must-Haves:
  • Automotive and coatings industry experience
  • Working knowledge of IATF 16949 Experience managing customer quality issues, complaints, and claims
  • Strong root cause analysis skills, including 8D, 5 Whys, Fishbone, and Is/Is NotKnowledge of APQP, FMEA, and LPAExperience implementing and verifying corrective and preventive actions
  • Experience supporting customer and third-party audits
  • Bachelor's degree in Engineering, Quality, or a related field, or equivalent experience
  • Strong customer-facing and cross-functional leadership skills
What You'll Do:
  • Lead resolution of customer quality issues, from containment through root cause, corrective action, and closure
  • Manage customer complaints and claims using proven quality methods
  • Serve as the escalation point for high-severity quality issues
  • Communicate issue status, risks, and resolution plans directly to customers
  • Lead and support customer audits with the QA Site Manager
  • Translate customer-specific requirements into internal processes
  • Identify quality risks early and coordinate preventive actions
  • Support compliance with IATF, APQP, FMEA, and LPA requirements
  • Partner with Manufacturing, Process Engineering, Supply Chain, Sales, and LabsBuild strong relationships with customer plant, quality, and engineering teams
Nice-to-Haves: Supplier Quality or Manufacturing Quality Engineer background Experience in paint or chemical manufacturing
Compensation and Benefits:
  • $90,000 to $120,000 per year
  • Bonus program
  • Relocation assistance
About the Company: Our client is a leading manufacturer of high-performance paints and coatings serving the global automotive industry. To apply, submit your resume for consideration.

Also on the board Same function, level within a rung

Level

Senior

Salary

$90,000 - $120,000 per year

Location

Oak Creek, WI

Occupation

Quality Control Systems Managers

Industry

Paint and Coating Manufacturing

Posted

3 days ago

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