Retail Shift Supervisor

Job Location: Falmouth, METhe Shift Supervisor works under the direction of the Store Manager to maintain efficient store operations and is responsible for providing outstanding customer service while maintaining a clean, organized, and safe store. We want to hire a self-motivated, positive team player with high integrity who is eager to serve our customers. Help customers locate merchandise, answer questions, etc. Relieve sales associates at peak times. Listen to customer complaints, examine returned merchandise, and resolve problems. Stocks shelves, counters, bins, and racks with the merchandise. Processes customer sales using a cash register and other equipment. Receives donations, provides donation receipts, and assists donors. Closes registers: totals/summarizes funds received, endorses checks, prepares bank deposit slip. Deposits funds at a bank. Assists performance management and hiring process (documentation, interviewing, reviews, etc.) Assists Store Managers general store management/operations. Open/close store; secures all store premises, including building, where applicable. Maintain store premises Supervise personnel and oversees the training and safety of teammates in the absence of Managers Ensures best-in-class customer and employee experience Starting Hourly rate: $17.00MINIMUM QUALIFICATIONS:Six months of Goodwill retail store experience or 1+ year of prior retail store supervisory experience Mathematical and literacy skills to support job duties Ability to work a flexible schedule based on business needs, including evenings, weekends, and holidays. Computer literacy to help with job duties High school diploma, GED, HiSET, or equivalent A criminal background check that meets agency standards Valid Driver's License with a safe driving record and insurance meeting agency standards PREFERRED QUALIFICATIONS:Associates Degree Computer experience, including reporting and excel experience CPR and First Aid Certification Multi-lingual including ASL In addition to employment that is fulfilling, meaningful and supportive, Goodwill employees also receive: Medical, Dental, and Vision insurance offered 403(b) retirement plan with Employer Match Employer Paid Short & Long Term Disability Employer-paid Life Insurance Generous Paid Time Off Plan Paid Holidays 40% Employee discount at Goodwill stores in ME, NH & VT Exceptional career growth opportunities Discount on personal cell phone plans Local community discounts Caring coworkers/team that supports you! Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.