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Assistant Client Service Specialist (Glens Falls)

Assistant Client Service Specialist (Glens Falls)

marshall sterlingGlens Falls, NY

2 days ago

$37,500.00 - $42,500.00

Office Clerks, GeneralOffice and Administrative Support Workers, All OtherCustomer Service Representatives
Other Management Consulting ServicesAll Other Insurance Related ActivitiesAdministrative Management and General Management Consulting Services
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Position Title: Assistant Client Service Specialist
Location: Hybrid • Glens Falls Office - Glen Falls, NY 12801
Salary Range: $37,500.00 - $42,500.00 Salary
Overview: Salary Range$37,500.00 - $42,500.00 Salary Position TypeFull Time
Description: Why Join Marshall+Sterling? As a 100% employee-owned company with roots dating back to 1864, Marshall+Sterling offers the strength of a time-tested organization and the energy of an ownership-driven culture. Guided by our mission to empower clients to predict, prepare for, and preempt risk, we are relentlessly focused on helping people and businesses protect what matters most — so they can move forward with confidence. Our vision of creating a future that’s safer and more secure drives everything we do. Innovation is not optional here — it's imperative. We constantly seek better, smarter ways to serve our clients and improve as a company. Collaboration is at our core, because we know we are stronger together — across teams, with our clients, and in the communities we serve. Our employee-owners are not only valued and empowered, but also directly invested in our collective success. At Marshall+Sterling, you’re not just joining a company — you’re joining an inclusive culture built on integrity, impact, and people-first values. Your ideas matter, your growth is prioritized, and your work helps shape a more secure future for all. We're hiring for an Assistant Client Service Specialist to provide superior service and administrative support to the department.
Responsibilities include:
  • This role will be based out of Marshall+Sterling’s Glens Falls, New York Office
  • Support Client Service Specialists by assisting with customer requests and maintaining smooth operations behind the scenes.
  • Document all client and carrier communications regarding coverages and exposures in the management system.
  • Follow workflow procedures, adhere to agency guidelines, and promptly report any actual or potential E&O claims.
  • Maintain required professional accreditations and participate in continuing education programs when available.
  • Perform other duties and projects as assigned.
Qualifications:
  • Proficiency with AI tools, task management systems, and Microsoft Office.
  • High School diploma or equivalent required
  • Brings a positive attitude and works well with fellow employee owners, leaders, and others inside and outside the company.
  • Highly organized and detail-oriented.
  • Total Rewards Package:
Compensation: $37,500 - $42,500, paid on an hourly basis, based on experience, education, and work location.
Benefits: Comprehensive package including Medical, Dental, Vision, 401(k) with match, Generous Paid Time Off (PTO), thirteen paid holidays, company-paid life insurance for you and your dependents, employee assistance fund and programs, wellness perks, and more!
Employee Stock Ownership Program: As a 100% employee-owned company, Marshall+Sterling offers you the unique opportunity to build long-term wealth while growing your career. Here’s what makes our ESOP so valuable: Long-Term Rewards: The value of your ESOP account grows over time, rewarding your commitment and contributions to the company’s success. Collaborative & Engaged Culture: Employee ownership fosters a team-oriented environment where everyone has a stake in the company’s growth and success. No Out-of-Pocket Costs: Unlike stock purchase plans, our ESOP is entirely company-funded, meaning you gain equity without any personal investment. For more information on our culture and benefits, please visit us at : Careers-Marshall+Sterling #PGM26 Compensation details: 37500-42500PI79c8bef04a17-38003-41138298

Also on the board Same function, level within a rung

Level

Mid

Salary

$37,500.00 - $42,500.00

Location

Glens Falls, NY

Occupation

Office Clerks, General

Industry

Other Management Consulting Services

Posted

2 days ago

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