Director of Information Technology

CFI Consultants is looking for an experienced Director of Information Technology to lead and build our technology function. This person will directly manage an established technology team, oversee key technology and managed-service relationships, and work directly with CFI leadership to determine how technology can improve our operations and the services we provide to clients. This is not a traditional IT support-management role. We are looking for a proactive technology leader who can strengthen day-to-day IT operations while helping us deploy artificial intelligence, connect systems through APIs and automation, improve legal and business technology platforms, and support the development of proprietary technology solutions for the litigation and insurance industries. The right person will not simply solve the issue in front of them. They will identify what caused it, understand what else it affects, anticipate what comes next, and develop a solution that can scale. WHAT YOU'LL OWN • Lead, mentor, and develop CFI's existing technology team, establishing clear responsibilities, priorities, performance expectations, and professional-development goals. • Develop and execute a practical technology roadmap aligned with CFI's growth, client needs, security requirements, and business objectives. • Serve as a senior internal technology resource for Microsoft 365, Entra ID / Active Directory, SharePoint, Teams, endpoint administration, identity and access management, Power BI, and related Microsoft technologies. • Manage CFI's technology vendors and managed-service relationships, including reviewing recommendations, escalating issues, evaluating proposals, and recommending changes when better solutions are available. • Oversee technology strategy, implementation, and support for CFI clients, which may include law firms, insurance carriers, insureds, and other organizations involved in litigation and claims. • Lead the evaluation and deployment of AI, workflow automation, APIs, integrations, reporting solutions, and emerging technologies that can improve operational efficiency and client service. • Help optimize and connect platforms including Microsoft 365, Filevine, Power BI, RO.AM, Trello, GitHub, Jotform, Knack, Text Expander, Lexis+ Protégé, and other SaaS and legal-technology applications. • Support and oversee CFI's growing product-development efforts, translating real-world litigation and operational challenges into practical technology solutions and helping guide projects from concept through testing, deployment, and continued improvement. WHAT MAKES THIS ROLE DIFFERENTCFI is expanding beyond traditional technology support. We are increasingly focused on legal technology, AI, automation, data, system integrations, and proprietary technology-enabled services designed around the needs of law firms, insurance organizations, and litigation professionals. The Director will have the opportunity to influence what we build, what we buy, what we automate, and how technology becomes part of the services CFI delivers to its clients. We want someone who sees a recurring operational problem and asks:"Should we build a better solution for this?"

REPORTING AND WORK ENVIRONMENTThe Director of Information Technology will report directly to CFI's Managing Partner and will directly supervise CFI's existing technology team. The position is based in West Orange, New Jersey. The successful candidate should expect to work primarily in person during the initial transition and team-development period. Hybrid flexibility is available once team goals, processes, and performance expectations are established. Occasional travel to law firms, client offices, or other locations outside New Jersey may be required for technology assessments, implementations, and projects. ABOUT CFI CONSULTANTSCFI Consultants is a growing consulting organization focused on solving operational, litigation, technology, and business challenges for law firms, insurance organizations, and other clients. This role offers the opportunity to lead an established team while helping determine how CFI uses technology, AI, data, automation, and proprietary solutions to build the next generation of services for the legal and insurance industries.