Strategic SaaS Adoption Lead for Mortgage Tech

Intercontinental Exchange, Inc. seeks a Senior Solution Adoption Manager in Jacksonville, FL, to lead client adoption across our SaaS product suite. You will act as the primary liaison, guiding onboarding to expansion, aligning customer goals with product capabilities, and delivering proactive communications on releases and ROI-driven outcomes. The role emphasizes strategic advisory, cross-functional collaboration, and strong relationship management with mortgage industry clients in a fast-paced