Enhancement Manager - Landscape Industry - Company Car

Job Summary: The Enhancement Manager (EM) schedules and directs personnel and resources to deliver quality, cost-effective enhancement services to a commercial client portfolio. The EM oversees 2 field crews and is responsible for their day-to-day scheduling, training, and development. This is a hands-on role — you'll be present in the field regularly (no shovel required), coordinating material runs, keeping jobs organized, and supporting crews — balanced with real administrative ownership of schedules, job costing, and reporting. Strong Excel skills and organizational ability are essential to succeeding in this role.

Duties and Responsibilities: Understand client needs through regular communication with the Account Manager(s) Manage all landscape enhancement services, including coordination of materials, people, equipment, and subcontractors Organize and oversee material runs and job logistics to keep crews on schedule Inspect properties before scheduled service to prepare a specific action plan Understand irrigation systems, identify necessary repairs or adjustments, and communicate recommendations Monitor landscape health and identify insect or disease problems Be present with crews in the field to support work and scheduling demands Work with the Branch Manager to identify staffing needs, hire crew members, and prepare daily crew schedules Ensure proper paperwork is completed for all employee changes and hires Communicate with, counsel, train, discipline, review, and develop growth plans for employees Provide hands-on training and support for crew members, including equipment operation, pruning techniques, safety, and quality standards Maintain focus on safety and monitor safety records Maintain required administrative systems, including timesheets, job databases, and service schedules — strong Excel proficiency required Order materials as needed and monitor costs and deliveries Request and use purchase orders per company guidelines Support the Account Manager on larger enhancement opportunities as an additional resource

Education and Experience: Associate degree (2+ years) in a business-related field, or equivalent experience 6+ years of customer service, management, and leadership experience within the landscaping industry or local marketplace 1+ years of supervisory experience Strong Excel and organizational skills required PLANET Certification (Installation of Hard and Softscapes) required, or ability to obtain

Compensation: Base salary plus annual bonus

Physical Requirements: Ability to lift and carry 40 lbs. Must be at least 18 years old (21+ if operating company vehicles) Strong stamina; ability to work outdoors in various weather conditions, including extreme heat and cold Ability to bend, stoop, and twist continuously throughout the day Must carry any required medications for known allergic reactions

Work Environment: Combination of indoor office work and outdoor sitewalkthroughs/supervision Ability to work in moderate to extreme weather (100°ree; F+ or below 32°ree; F, varying humidity) Extended periods in direct sunlight Exposure to traffic, water, fumes, dust, mechanical/electricalhazards, loud noise, and outdoor allergens (pollen, insects, etc.)