Loan Representative At OneMain, our Loan Representatives serve as the initial contact for customers with a variety of financial needs. You will help customers assess and identify the appropriate products or services OneMain offers by listening and understanding their financial situation in a call center environment. The position will require strong knowledge of OneMain's personal lending products and a high level of motivation to meet or exceed goals. Our work focuses on new and previous customers who are looking for additional financing or insurance options to meet their personal financial needs. In The RoleReach out to customers via outbound calls or responding to inbound calls from potential customers Processing applications for multiple personal lending products. Implement key strategies to drive growth as well as demonstrating exemplary customer service standards and a high level of energy to exceed goals Read and understand credit bureau reports and maintain a high level of personal lending product knowledge. Maintain awareness of company policies and procedures, federal / state laws and providing guidance to other team members to ensure compliance Actively market and sell OneMain lending products and services and demonstrate strong collaborative skills within a team environment
Requirements:
  • High School Diploma or GEDSense of urgency in meeting or exceeding application processing goals
  • Proficiency in utilizing multiple tools/systems simultaneously
  • PreferredExperience working in customer service, collections or call center environments
  • Basic understanding of credit or personal finance concepts.
  • Bilingual: Spanish
  • Work Schedule
  • Hours of Operation:
  • Mon- Thurs 8:00 AM-8:00 PM; Fri 8:00 AM-7:00 PM; Sat 8:00 AM-12:00 PMThe schedule is for 40 hours per week within the hours of operation, which includes at least one Saturday per month, one late Friday and some extended hours at the end of each month.

Also on the board Same function, level within a rung

Level

Junior

Location

Evansville, IN

Occupation

Sales and Related Workers, All Other

Industry

Consumer Lending

Posted

today

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