Salesforce Forward Deployed Engineer Lead (Agentforce)

Responsibilities: Partner with stakeholders to identify and prioritize Agentforce use cases Lead discovery workshops to map processes, pain points, and automation opportunities Translate requirements into agentic workflows, designs, and roadmaps Design, configure, and deploy Agentforce solutions with agents, topics, and orchestration workflows Leverage Flow, Apex, APIs, and platform capabilities for agent actions Develop rapid prototypes and proofs of concept to demonstrate value Collaborate with architects and developers on complex integrations and solution architecture Lead Agile delivery, backlog prioritization, and sprint planning Coordinate cross-functional teams and establish testing, monitoring, and continuous improvement Define KPIs for agent effectiveness and help scale successful solutions enterprise-wide

Key requirements: 4+ years Salesforce implementation experience 3+ years leading client discovery, requirements gathering, and delivery 3+ years experience with Salesforce Flow, APIs, and enterprise integrations 1+ year hands-on Agentforce configuration and agent-building; familiarity with Data Cloud / Data 360 1+ year designing and demonstrating at least one end-to-end Agentforce use case Bachelor’s degree or equivalent work experience (12+ years; Associate degree with 6+ years) Executive communication Stakeholder management Mentorship Salesforce Agentforce Salesforce Data Cloud / Data 360 Salesforce Flow