office of appellate defenderNew York, NY
Client Services Coordinator
Client Services Coordinator
Client Services Coordinator
office of appellate defenderNew York, NY
3 days ago
Community and Social Service Specialists, All OtherSocial and Human Service AssistantsSocial Workers, All Other
Other Individual and Family ServicesParole Offices and Probation OfficesOther Social Advocacy Organizations
Apply for this role (opens in a new tab)Client Services Coordinator Location:
New York City Full-Time/Part-Time: Full-Time Exempt/Non-Exempt: Non-Exempt Category: Client Services About the Organization: The Office of the Appellate Defender is the second oldest institutional provider of appellate representation in New York City. For 38 years, OAD has stood as a beacon of hope for people at the intersection of poverty and injustice. Our clients have been convicted of felony offenses in Manhattan and/or the Bronx and have been sentenced to terms of imprisonment and post-release supervision. Despite the circumstances of our clients' offenses, convictions, and sentences, we believe in the humanity and dignity of every human being which informs our client-centered, trauma-informed advocacy. We are a beloved community of colleagues who are dedicated to public defense, access to justice, and racial equity. About the Position Reporting to the Director of Client Services, the Client Services Coordinator will support OAD's clients with needs beyond their legal representation, including parole advocacy, conditions of confinement matters, reentry needs, communication with clients and families, coordination with external providers, and administrative support for the Client Services function.
Essential Responsibilities:
Parole Advocacy and Case Support (35%) Client Support, Reentry and Conditions of Confinement (30%) Client Visits and Direct Client Engagement (25%) Case Management, Documentation and Administrative Support (10%)
Required Qualifications:
1-4 years of related work experience Strong verbal and written communication skills. Demonstrated ability to manage multiple priorities efficiently Ability to work effectively with clients, colleagues, courts, correctional institutions, families, and community partners Commitment to social and criminal justice and OAD's client population Ability to work effectively both independently and collaboratively. Embody OAD's Core Values of Human-Centered practice, Zealous Representation and Advocacy, Respect and Civility, Trust, and Collaboration Must be legally authorized to work in the United States. OAD is unable to provide employment visa sponsorship for this position, now or in the future.
Preferred Qualifications:
Experience working with city or state correctional systems Experience supporting individuals impacted by the criminal legal systems Proficiency in Spanish preferred; proficiency in other languages valued as well. Master of Social Work (MSW) strongly preferred Studies have shown that women and people of color are less likely to apply for jobs unless they believe they are able to perform every task in the job description. OAD is most interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. OAD will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. We encourage you to think broadly about your background and skill set for this role. Justice impacted individuals are strongly encouraged to apply. OAD is an Equal Employment Opportunity Employer. We provide equal employment opportunities without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, disability, or genetic information.
Benefits:
Generous vacation time and 14 paid holidays, including Summer Fridays where the office closes early; 401(k) with a defined contribution of 3.5% from OAD regardless of participation; Personal, Bereavement and sick days given on the first day of employment; Comprehensive health, dental, vision and life benefits, flexible spending, and health reimbursement account. To apply: To join our community, please apply with a cover letter, and resume here. Applications without a cover letter will not be considered.
Also on the board Same function, level within a rung
Level
Mid
Location
New York, NY
Occupation
Community and Social Service Specialists, All Other
Industry
Other Individual and Family Services
Posted
3 days ago