New York Life Direct is seeking a Corporate Vice President to lead the IVR Technology function, overseeing telephony platforms and customer experiences across the Direct business. You will collaborate with Enterprise Technology and Direct IT to translate business needs into actionable work, monitor performance metrics, and advance a future-ready voice capabilities roadmap that improves operational efficiency and customer outcomes.

Also on the board Same function, level within a rung

Level

Manager

Location

Tampa, FL

Occupation

Computer and Information Systems Managers

Industry

Direct Life Insurance Carriers

Posted

yesterday

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