inspira financial trustOak Brook, IL
Senior Intraday Workforce Optimization Specialist
Senior Intraday Workforce Optimization Specialist
Senior Intraday Workforce Optimization Specialist
inspira financial trustOak Brook, IL
5 days ago
Dispatchers, Except Police, Fire, and AmbulanceBusiness Operations Specialists, All OtherCommand and Control Center Specialists
Telemarketing Bureaus and Other Contact CentersSavings Institutions and Other Depository Credit IntermediationCommercial Banking
Apply for this role →Inspira Financial Trust, LLC is seeking a Workforce Management Specialist to optimize intraday scheduling and staffing for multi-department contact center operations. You will monitor real-time performance, forecasted results, and coordinate with operations to adjust staffing accordingly.
The role emphasizes data-driven decisions, vendor coordination, and timely reporting to leadership, with a focus on improving efficiency and service levels in a fast-paced environment.
Also on the board Same function, level within a rung
Level
Senior
Location
Oak Brook, IL
Occupation
Dispatchers, Except Police, Fire, and Ambulance
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
5 days ago