virtual vocationsDenver, CO
Strategic Client Success Manager
Strategic Client Success Manager
Strategic Client Success Manager
virtual vocationsDenver, CO
4 days ago
Administrative Management and General Management Consulting ServicesOther Management Consulting ServicesMarketing Consulting Services
Apply for this role (opens in a new tab)Supporting a portfolio of 6-8 enterprise life insurance clients, the full-time Strategic Client Success Manager will oversee the entire client journey, ensuring a best-in-class experience through implementation, engagement, and renewals while working remotely.
Key responsibilities:
Manage the end-to-end client lifecycle, including implementation, ongoing engagement, upsells, and renewals
Provide ongoing support and communication, leading client meetings and tracking tasks and deliverables
Collaborate cross-functionally to address client challenges and leverage data to optimize client impact
Required qualifications:
6+ years of experience with strategic/enterprise clients in account management, client success, or consulting, preferably in a SaaS environment
Proven experience overseeing the entire client lifecycle post-sale
Exceptional organizational skills and ability to thrive in a fast-paced environment
Strong analytical skills with the ability to present data strategically to clients
Bachelor's degree
Also on the board Same function, level within a rung
Level
Manager
Location
Denver, CO
Occupation
Sales Managers
Industry
Administrative Management and General Management Consulting Services
Posted
4 days ago