major automotivePlano, TX
Automotive Service Advisor
$74,500 – $125,990
Apply (opens in a new tab)Automotive Service Advisor
Automotive Service Advisor
major automotivePlano, TX
today
$74,500 – $125,990
Automotive Service Technicians and MechanicsAutomotive and Watercraft Service AttendantsAutomotive Body and Related Repairers
Apply for this role (opens in a new tab)Job Description
Position: Automotive Service Advisor
Company: Major Automotive
Job Type: Full-time
Pay: $74,500 – $125,990+Location: Plano, TX
Hours: Monday – Friday | No Weekends
About the Position:
Major Automotive, a fast-growing independent repair shop in Plano, is seeking an experienced Automotive Service Advisor who knows how to take care of customers, communicate value, and produce results. This is not an entry-level advisor position. We’re looking for someone with 5+ years of professional automotive service advising experience who is confident on the phone, understands vehicle repair, can effectively present technician findings, and knows how to turn great inspections into great customer experiences. You’ll have a professional shop, strong technicians, quality inspections, training, and the opportunity to earn based on your performance.
Compensation & Benefits:
- $74,500 – $125,990+ earning potential
- Performance-based compensation and incentives
- High-volume, established repair facility
- Monday – Friday schedule — No Weekends
- Health, Dental & Vision Insurance
- Paid Vacation & Holidays
- Paid TrainingASE Certification Reimbursement
- Employee discounts on parts and labor
- Opportunities for advancement4.9-star average rating, family-owned environment
What You'll Do:
- Greet customers and provide an exceptional experience from start to finish
- Answer incoming calls confidently and convert opportunities into appointments
- Listen to customer concerns and properly document their needs
- Review technician inspections and clearly explain recommended repairs
- Build estimates and confidently present repair and maintenance recommendations
- Follow up with customers and keep them informed throughout the repair process
- Build long-term relationships based on trust, communication, and consistency
- Work closely with technicians to maintain an efficient shop workflow
- Prioritize vehicles and help keep technicians productive
- Maintain accurate repair orders and customer records
- Help deliver a smooth, professional experience from write-up to vehicle pickup
What We're Looking For:
- 5+ years of Service Advisor experience at a professional automotive repair facility
- Strong automotive/mechanical knowledge
- Proven sales and customer-service ability
- Excellent phone and in-person communication skills
- Comfortable presenting and selling recommended repairs
- Strong organization and follow-up skills
- Ability to perform in a fast-paced, high-volume environment
- Professional appearance and attitude
- Valid driver's license
- Dependable and accountable
- Positive energy — negativity doesn't belong here
- No ego — you must be coachable and willing to improve
- Our Ideal Service Advisor
- You are confident without being pushy. We advise, they decide.
- You listen before you speak. You can explain complicated repairs in a way customers understand. You aren't afraid to ask for the sale, but you understand that trust comes first.
- You're competitive, organized, dependable, and motivated by results. You take ownership instead of making excuses. You enjoy being part of a team and understand that when the advisors, technicians, and support staff work together, everyone wins.
- Most importantly, you're teachable. We invest heavily in training and expect our team to continually improve.
- Ready to Join Major Automotive?
- If you're an experienced Automotive Service Advisor looking for a shop where performance is rewarded, training is encouraged, and weekends are yours, we'd like to hear from you.
- Major Automotive is hiring experienced advisors from Plano, Allen, McKinney, Frisco, Richardson, Carrollton, The Colony, Garland, and surrounding areas.
- Apply today and tell us about your automotive service advising experience.#hc270435
Also on the board Same function, level within a rung
Level
Senior
Salary
$74,500 – $125,990
Location
Plano, TX
Occupation
Automotive Service Technicians and Mechanics
Industry
General Automotive Repair
Posted
today