Underwriting Data Support Specialist I - Commercial Lines

Support Specialist IThis is a hybrid/in-office position and is not available as a fully remote role. Western National is seeking a Support Specialist I to join our team! The individual in this role will have the opportunity to complete data entry of new business, renewals, and endorsements. Responsibilities and opportunities of this role include: Keeping accurate and current records in designated systems that are accessible to others. Updating routine reports and understanding information. Performing duties that are routine and clerical in nature. Manually rating all lines of coverage, including nonautomated and infrequent coverages, as needed. Seeking relevant information and answers to key questions from defined sources. Gathering input and making recommendations to solve problems of moderate complexity. Applying knowledge to help solve problems of relatively limited scope and complexity. Consistently acting according to our customer experience standards, including responding quickly, maintaining a positive attitude, building rapport, demonstrating empathy, managing the customer's expectations, using the proper communication channel for the situation, and taking ownership to ensure the customer's issue is resolved. Frequently contacting other internal departments and team members. Performing special projects and other duties as assigned. Must-have qualifications for a candidate include: Good communication skills. Demonstrated eye for detail. Effective oral and written communication skills. High school diploma or equivalent. Ideal candidates will have: Ability to follow established processes and procedures. Time management and ability to meet deadlines. Customer service skills. Proficient use of various core systems, office and computer equipment, and software packages. Relationship-building skills. Compensation overview: The full hiring range for this role is $20.00/hour. Culture and total rewards: Western National has long been known as "The Relationship Company" and caring for our employees is part of that relationship commitment. We value connectiveness, empowerment, and accountability, and we believe that our employees are our biggest asset. Currently ranked as the 41st largest private company by revenue in Minnesota (Minneapolis/St. Paul Business Journal), Western National has earned accolades year-over-year as an employer of choice and garnered multiple awards for wellness in the workplace. Western National has also been named a Top Workplace by the Star Tribune for the past four consecutive years. In addition, the Group is consistently recognized as a Ward's 50 property-and-casualty insurance company for its outstanding financial results. Western National offers full-time employees a significant Total Rewards Package, including: Medical insurance plan options and other standard employee benefits, including dental insurance, vision benefits, life insurance, disability insurance, and more! Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)401(k) Plan (participants are eligible for 100% matching on the first 6% of their contributions) Wellbeing Program, including onsite fitness studio Paid Time Off including holiday, vacation, and volunteer 100% company-paid tuition reimbursement for approved job-relevant coursework and access to The Institutes (Risk and insurance education) Paid parental leave Bonus opportunities Western National believes in supporting balance between work and life by providing a flexible work environment, which includes a variety of hybrid and remote work arrangements designed to balance individual, job, department, and company needs. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Western National provides employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.