Electro Mechanical Technician
Electro Mechanical Technician
stem talent solutionsDayton, OH
2 days ago
Electro-Mechanical and Mechatronics Technologists and TechniciansElectrical and Electronic Engineering Technologists and TechniciansElectrical and Electronics Repairers, Commercial and Industrial Equipment
Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and MaintenanceElectronic and Precision Equipment Repair and MaintenanceAll Other Industrial Machinery Manufacturing
Apply for this role →Technical Support Technician to provide technical assistance to customers and field service technicians, with a focus on electronic programming, electrical, and mechanical equipment.
Responsibilities:
Troubleshoot technical, electrical, mechanical, and programming issues by phone, text, email, and video. Support field technicians during equipment installation and service. Use technical manuals, CAD drawings, electrical diagrams, and other resources to diagnose problems. Document support activity and identify recurring issues and potential product defects. Work with manufacturing and operations to resolve quality and warranty concerns. Help develop troubleshooting guides, technical bulletins, training materials, and product updates.
Qualifications:
Technical support or troubleshooting experience with electronic, electrical, or mechanical equipment. Strong problem-solving and customer service skills. Excellent communication skills and ability to remain patient with customers. Proficient with Microsoft Office; ERP/CRM or service database experience is a plus. Self-motivated and able to work independently in a fast-paced environment.
Also on the board Same function, level within a rung
Level
Junior
Location
Dayton, OH
Occupation
Electro-Mechanical and Mechatronics Technologists and Technicians
Industry
Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance
Posted
2 days ago