ServiceNow Admin
Duration: Full time + Benefits
Location: 100% Remote
Duties/Responsibilities:
  • Monitor the health, administration, usage, and overall compliance of ServiceNow and its applications.
  • Configure and enhance core application including, but not limited to, Service Catalog, Service Portal, Knowledge Base, Management, Project & Portfolio, and Reporting.
  • Support implemented and proposed solutions on the ServiceNow platform.
  • Load, manipulate, and maintain data between ServiceNow and other systems.
  • Participate in deployment of features and ServiceNow releases.
  • Make recommendations and participate in implementing ServiceNow requirements.
  • Provide architectural controls and impact analysis for new requirements.
  • Research and stay current in ServiceNow products and applicable integrated technologies.
  • Create and maintain a detailed view of the ServiceNow architecture.
  • Contribute to ServiceNow software releases through configuration tasks and feature delivery.
  • Optimize stability and usability of ServiceNow through regular application maintenance.
  • Collaborate with team members to design best solutions for technical issues
  • Performs other related duties as assigned
Required Skills/Abilities:
  • 3+ years of experience with ServiceNow platform administration, on-premises self-hosted installations, ongoing operations, and maintenance of the environment 3+ years of System Administrator experience
  • ServiceNow Systems Administrator Certification
  • CompTIA Security+ Certification
  • Experience working with Web technologies, including JavaScript, Ajax, HTML, and CSS.Experience with LDAP integration and Web Service integration such as API Web Services
  • Experience with ServiceNow development APIs and Single Sign-On configuration and administration
  • Knowledge of the principles, methods, and techniques used in ServiceNow systems administration and support
  • Possess effective interpersonal, verbal, and written communication skills

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