Business Process Analyst

Location: Telecommute, CT(Remote)

Duration: 9 Months

Job Description: P1 Notes: Interviews this week and next!3 Resources Business Heavy Backgrounds with Mass Mailing / Print Production - Millions in quantity great to have Liaison for the print Material Reviewal Business Team - Transactional Outbound MemberCMS - Translator / Formats Reason role is open to Augment Staff There BA's do - BA / Testing / Content Management / Fulfillment / Print Vendor End to End Support for transactional communication Member outreach coming from member benefits Collect impact assessment what support business needrequirements for print vendorUAT- End to End - Collect test files - reporting outUAT proof reading Large scale print fulfillment 100% telecommute.

Hours: standard 9-5 or 8-4. We have people across all time zones but majority are CST or EST and that would be my preference

Interview Process: we will do a panel interview and try to keep it to just the one round/video phone

Responsibilities: Work with assigned business customers to determine needs regarding business processes and functionality, make recommendations as appropriate Analyze and evaluate both current and proposed business processes, perform gap analysis, and translate systems needs into detailed business Requirements / Specification Documents Regularly host calls, serve as an active participant in other's meetings and be an advocate for creating, reviewing, approving and implementing member facing operational letters Manage the review and approval workflow for transactional member facing communications, including Business SME, legal, compliance and regulatory approvals Assess, interpret, and analyze customer needs and requirements Demonstrate and apply understanding of regulations and health care industry trends Collaborate with business owners, process owners and technical stakeholders to identify specific requirements and lend support to the solution Document current and future state process flows and have a strong comfort level leading and influencing others to align with "to be" process maps Diagnose process improvement opportunities and lead teams to desired resolution Review proofs during UAT to ensure the output meets the established requirements and quality standards Communicate ongoing status updates to all stakeholders to ensure continued understanding of and alignment with project status/updates Support ongoing operations/maintenance/enhancement of existing solutions in partnership with business owners and within team Identify, escalate and help resolve issues communicated by stakeholders Cultivate relationships with applicable internal business partners to drive support, adopting and collaboration on transactional letters projects Drive understanding of overall business impact amongst functional areas and applicable stakeholders

Required Qualifications: 3+ years of experience as a Business Analyst, Marketing Specialist, or similar role, facilitating and documenting requirements (such as process flows; use cases; and/or business requirement documents, member materials, communications, and letters) gathered from both business and IT counterparts Intermediate or greater level of proficiency with PC based software programs and automated database management systems (Advanced Word and basic Excel needed) with analysis of data files Team Lead or Project Lead experience

Preferred: Looking for BAs that have prior experience with print/fulfillment and mass mail industry Please share Resumes on manojd@argyllinfotech.com